Performance Pledge


In our earnest desire to fulfill our mandate as a public utility by giving you our best service for your satisfaction, we, the officers and employees of IGaCoS Water District, commit to:

Serve you promptly and effeciently by authorized personnel with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m. without noon break.

Exemplify our utmost courtesy, sensitivity, honesty, professionalism and equal treatment to everyone.

Respond to your complaints and service requests even during Holidays, Saturdays and Sundays upon request (text or call via cellphone) thru our on-call services with hotline numbers:(082)286-1166; 09083286034 & 09177286310

Value your comments, suggestions and feedbacks and ensure that appropriate actions are carried out.

Ensure that service standards are met and adherence to the standards and procedures set by Philippine National Standards for Drinking Water and the Board of Directors policies/regulations are properly observed.